Privacy Policy
Effective Date: August 4, 2025
App Name: Asa Mart
Asa Mart (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) available on the Google Play Store.
By using the Asa Mart app, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
We may collect the following:
- Full name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (via secure third-party processors)
b. Device and Usage Data
- Device ID, model, OS version
- Log data such as app crashes or usage statistics
- Interaction with products, searches, and navigation
c. Location Information
We may request access to your device’s location to enhance delivery accuracy or service availability. You can control location permissions in your device settings.
2. How We Use Your Information
We use your information for:
- Order processing and delivery
- Customer support and account management
- Personalizing your experience
- Sending transactional and promotional notifications
- Improving app performance and user experience
- Detecting fraud or suspicious activity
3. Sharing Your Information
We may share your information only as necessary:
- With trusted third-party service providers (e.g., payment gateways, logistics partners)
- If required by law or to protect our legal rights
- With analytics tools (non-personally identifiable data)
We do not sell your personal data to third parties.
4. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your data (subject to retention laws)
- Withdraw app permissions (location, notifications, etc.)
- Opt-out of promotional communications
To exercise your rights, contact us using the information below.
5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.
6. Security
We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect data from children.
8. Third-Party Services
Our app may include links or integrate services from third-party providers. We are not responsible for the content or privacy practices of these services.
Refund Policy
We want you to be satisfied with your purchase on Asa Mart. Please read our refund policy carefully:
- Returns are accepted only if the product is defective, damaged, or significantly different from the description.
- You must initiate a return request within 3 days of delivery through the app or by contacting support.
- Once your return is approved, we will initiate a full refund/partial refund to your original payment method or offer store credit, as per your/our choice.
- Refunds are typically processed within 5–7 business days.
- Some items such as undergarments, cosmetics, or clearance items may be non-returnable for hygiene or final-sale reasons.
For more help, contact our support team.
9. Changes to This Policy
We may update this Privacy Policy and Refund Policy periodically. Changes will be posted within the App and on our official website.
10. Contact Us
For any questions or complaints about this policy or your data:
📧 Email: asamart29@gmail.com
📞 Phone: +91-XXXXXXXXXX
🌐 Website: www.asamart.in